Privacy policy

At Coos and Kisses, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services. By using our services, you consent to the practices described in this policy. Please read this document carefully to understand how we handle your information.

1. Information We Collect

  1. Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and billing information when you make a purchase or create an account with us.
  2. Payment Information: We partner with trusted third-party payment processors to handle your payments. We do not store your payment card details.
  3. Device and Usage Information: We may collect information about the device and browser you use to access our services, including your IP address, device type, browser type, and usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfil your orders.
  • To provide customer support and respond to your inquiries.
  • To improve our products and services.
  • To send you updates, promotions, and marketing communications if you've opted to receive them.

      3. Data Security

      We implement robust security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Your data is stored securely, and we regularly review and enhance our security practices.

      4. Sharing Your Information

      Third-Party Service Providers: We may share your information with trusted third-party service providers to facilitate services such as payment processing and shipping.

      Legal Compliance: We may share your data to comply with legal obligations, respond to government requests, or protect our rights, privacy, safety, or property.

      5. Your Privacy Rights

      You have certain rights concerning your personal information, including:

      1. The right to access, correct, or delete your data.
      2. The right to restrict or object to our data processing.
      3. The right to data portability.
      4. The right to withdraw your consent (if applicable).

      To exercise these rights or for any privacy-related inquiries, please contact us at hey@coosnkisses.com

      6. Changes to this Privacy Policy

      We may update this Privacy Policy to reflect changes in our practices or for legal compliance. When we make significant updates, we will notify you through our website or email.

      7. Contact Us

      If you have any questions or concerns about this Privacy Policy or your data, please contact our privacy team at hey@coosnkisses.com

      Thank you for choosing Coos and Kisses.